Privacy Policy

At AI4US, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform for AI-focused webinars, content, and services.

1.1 Information You Provide

We collect information you provide directly when you:

• Register for webinars: Name, email address, phone number
• Make purchases: Billing information (processed securely through Stripe), order details, coupon codes
• Subscribe to our newsletter: Email address, name, subscription preferences
• Submit content: Chief AI Officer interview submissions, demo submissions, contact information
• Contact us: Name, email, message content, and any information you choose to provide

1.2 Automatically Collected Information

When you access our platform, we automatically collect:

• Device information: IP address, browser type, device type, operating system
• Usage data: Pages visited, time spent on pages, click patterns, referring URLs
• Session data: Device ID, user agent, session timestamps
• Analytics data: Through Google Analytics 4, we track website interactions, traffic sources (UTM parameters), and user behavior patterns

1.3 Webinar-Specific Information

• Zoom registrant IDs and personalized join URLs
• Webinar attendance records and participation data
• Recording access and viewing history
• Registration timestamps and traffic source attribution

We use the collected information for the following purposes:

• Service delivery: Process webinar registrations, send personalized Zoom join links, provide access to recordings and content
• Payment processing: Complete transactions, issue refunds, track orders, and apply discount codes
• Communications: Send webinar confirmations, payment receipts, recording availability notifications, status updates, and newsletter content
• Account management: Maintain your account, manage multiple sessions across devices, and authenticate your access
• Analytics and improvement: Analyze usage patterns, track content impressions, measure webinar attendance, and improve our services
• Marketing: Send promotional materials about upcoming webinars, new content, and special offers (you can opt out anytime)
• Security: Detect and prevent fraud, unauthorized access, and security threats through rate limiting and monitoring
• Legal compliance: Comply with legal obligations, resolve disputes, and enforce our agreements

We work with trusted third-party service providers to deliver our services. We share your information with:

3.1 Essential Service Providers

• Stripe: Payment processing (email, payment amount, order metadata). Stripe's privacy policy: stripe.com/privacy
• Zoom: Webinar hosting (name, email, registrant data, co-host/panelist information). Zoom's privacy policy: zoom.us/privacy
• Mailchimp: Email marketing and newsletter distribution (email, name, subscription status, IP address). Mailchimp's privacy policy: mailchimp.com/legal/privacy
• Resend: Transactional email delivery (email content, recipient information, delivery status)
• Calendly: Interview scheduling for Chief AI Officer submissions (availability data, scheduling preferences)
• Cloudflare R2: Secure file storage for documents, images, and webinar materials

3.2 Analytics Services

• Google Analytics 4: Website analytics and user behavior tracking. Google's privacy policy: policies.google.com/privacy
• Vercel Analytics: Performance monitoring and website analytics

3.3 Data Sharing Principles

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. All service providers are contractually obligated to protect your data and use it only for the specific purposes we authorize. We may also disclose your information when required by law, to protect our rights, or in connection with a business transfer or acquisition.

We use cookies and similar technologies to enhance your experience:

4.1 Types of Cookies We Use

• Essential cookies: Required for authentication, session management, and core functionality (JWT tokens with 15-minute expiry and 7-day refresh tokens)
• Analytics cookies: Google Analytics 4 and Vercel Analytics to understand how you use our platform
• Preference cookies: Remember your settings and preferences
• Marketing cookies: Track UTM parameters and traffic sources for attribution

4.2 Managing Cookies

You can control cookies through your browser settings. However, disabling essential cookies may affect your ability to use certain features of our platform, including account login and webinar registration. To opt out of Google Analytics tracking, visit: tools.google.com/dlpage/gaoptout

5.1 Security Measures

We implement industry-standard security measures to protect your information:

• Encryption: All passwords are hashed using bcrypt with salt factor 12; sensitive data is encrypted in transit using HTTPS/TLS
• Secure payment processing: Payment information is processed directly by Stripe and never stored on our servers
• Access controls: Role-based access control (RBAC) limits data access to authorized personnel only
• Rate limiting: Protection against brute force attacks and unauthorized access attempts
• Database security: MongoDB Atlas with encrypted connections and regular security audits
• Session management: Device-based session tracking with automatic expiration

5.2 Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account data: Retained while your account is active and for 3 years after account closure
• Transaction records: Retained for 7 years for tax and accounting purposes
• Email communications: Stored indefinitely for service delivery and record-keeping
• Analytics data: Aggregated and anonymized data may be retained indefinitely
• Webinar recordings: Retained as long as the content is available on our platform

While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to protect your data.

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Opt-out: Unsubscribe from marketing emails using the unsubscribe link in any promotional message or through your account settings
• Data portability: Request your data in a structured, machine-readable format
• Withdraw consent: Withdraw consent for data processing where consent is the legal basis
• Object to processing: Object to certain types of data processing, including direct marketing

To exercise any of these rights, please contact us at privacy@ai4us.me. We will respond to your request within 30 days. Please note that we may need to verify your identity before processing certain requests.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy, including:

• Using service providers that comply with international data protection standards
• Implementing standard contractual clauses approved by regulatory authorities
• Ensuring adequate security measures are maintained across all jurisdictions

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@ai4us.me, and we will delete such information from our systems.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending an email notification to registered users for significant changes
• Displaying a prominent notice on our platform

Your continued use of our services after the effective date of the updated Privacy Policy constitutes your acceptance of the changes. We encourage you to review this policy periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: privacy@ai4us.me
• General inquiries: support@ai4us.me

We will make every effort to respond to your inquiries within 48 hours during business days.